The a double room was well-appointed and top-class with big bathroom. The staff were excellent and attentive. The location was favourable and absolutely perfect, about 10-minute walk into town. This hotel was located in a posh area: )

Exceptionally comfortable hotel with best staff especially the receptionist, loved our staying. Lots of food items served for good breakfast.

Location really close to easy 15 minute cab down to central area, and the main square, about 15 minutes by taxi away. Located off the main road. Spacious and huge hotel room with an exceptionally COMFORTABLE bed and open bathroom.

The hotel is located in a very nice area, surrounded by a wooded area and close to a Walmart, making it convenient for any necessities. The rooms are spacious and well-designed, with beautiful artwork throughout. The service provided by the staff is excellent, with helpful and polite staff members.

Some guests experienced issues with the soundproofing between rooms, leading to disturbances.

Very good breakfast with a great selection of choice. A nice size and well-appointed room with comfortable bed and smoke detectors for safety measures.

The hotel of choice in Puebla. Quiet property with extremely friendly staff especially the receptionist and good Wi-Fi. Good breakfast, a great selection of food and beverages. Central location to everything going on in the other rooms. So close to the main square, about 15 minutes by taxi away and a beautiful park...

Excellent value for money with clean, comfortable and spacious rooms. The hotel's central location was convenient and the staff were extremely friendly and helpful.

The breakfast option could be improved with more variety and choices.

Grand double room is well decorated, has a large bathroom. It has very very good breakfasts and well-trained staff especially the receptionist.

This hotel is truly a hidden gem in a peaceful area with a private garden. Surrounded by malls and restaurants, it offers convenience at its best. The staff is friendly and the rooms are well-appointed, with spacious bathrooms. Additionally, the breakfast provided is delicious and served in a separate building. It's an excellent value for money with Walmart just around the corner.

All was great; no complaints or improvements needed.

I liked huge rooms with big bathroom. This beautiful hotel had a central setting to the main bus terminal.

I had a wonderful stay at the Mm Grand Hotel in Puebla. The location was perfect, with an organic market right next door. The hotel made me feel extremely safe, with seals on the doors indicating recent sanitization. The service was top-notch, and the staff were super helpful. I was impressed by the pet-friendly amenities and the availability of private green areas for walking dogs. The rooms were spacious and well-equipped for both work and relaxation. I highly recommend this hotel for a comfortable and enjoyable stay.

The hotel is beautiful, friendly staff, accommodating servers, special vegan dish, birthday surprise dessert.

There was nothing I didn't like.

I was pleasantly surprised by the attention to detail at this hotel. From the friendly staff to the spacious rooms with big bathrooms, everything was top-notch. The hotel is located in a posh area, surrounded by a private garden, making it a peaceful retreat. Plus, having a Walmart just round the corner was incredibly convenient.

One small issue needs improvement, but overall, everything was great.

I had a fantastic stay at this hotel! the location was superb. Situated in a posh area, it felt very peaceful and secluded, like being in a private garden. Plus, having a Walmart just round the corner was so convenient for any last-minute shopping needs. Secondly, the service and staff were top-notch. They were attentive and made sure every detail was taken care of, from the basic amenities to the spacious rooms with big bathrooms. Lastly, the breakfast was delightful. The variety and quality of the food were impressive, and it was a great way to start the day.

Everything was absolutely fine during my stay.

This hotel is situated near Los Angelopolis mall and shopping, with easy access to public transportation. The rooms are exceptionally well-furnished and decorated with inspiring artwork. The hotel staff, especially at the front desk, is very welcoming and helpful. The breakfast menu was superb with a wide variety of dishes to choose from, and the reasonable prices at the restaurant are an added bonus. Facilities like pet-friendly rooms, green areas for walks, and a desk and chairs make it an ideal location for work and leisure.

There were some issues with attention to detail, with cases of incorrect bills and inattention to cleanliness in some rooms.